We know a fully managed author website without admin or editorial access is not for everyone.
It’s 100% your website. You own it but we manage it on your behalf including all design and content updates. We do this for two reasons.
A few of the WBW team worked in IT Support for decades and you know most common cause of incidents?
People
We'd estimate over 95% of support tickets we dealt with over the years were caused by people. Not in a malicious way. Usually in a ‘what happens when I press this big red button’ kind of way.
Not you obviously. You’re one of the 5% who doesn’t muck about but we need a system to manage those who can’t resist adding a new plugin, uploading a 45 mb image file or inserting a cool looking code snippet they just found on Reddit.
Again, not you, the other 95%
With our fully managed service looks after your author website. We'll action your email requests for updates and changes within 3 working days.
If you cancel your hosted service with us we take a fresh backup of your website which we archive for 90 days. Next, we remove our licenses for the professional plugins we use on your site, update your owner's manual and send it to your account email with confirmation we have added you as an admin to the website.
At this point we stop managing your site.
We continue to host your site on our servers for 60 days to give you plenty of time to migrate to another web host.
We recommend using InstaWP for your migration. It's 100% free and very easy to use.
We can help migrate your site for you but that is a paid service charged at $35 an hour.
Yes. We recommend using our fully managed service but we can also sell you a one page author website to host with a service provider of your choice.
A one page website with dedicated book posts is ideal for most authors. It's fast, straightforward to manage and easy for visitors to navigate.
Not Yet. We are launching with our One Page Website service that doesn't include a blog but we are working to add that feature as soon as possible. Contact us if you're an established Author Blogger to see what we can do for you.
We get it. We're a startup and that carries an element of risk.
In the event we wake up one day and decide we're going to shut the whole thing down we have a plan.
Our whole setup is built around managing a site that you own and making it as easy as possible for you to move anywhere.
Our business plan aims at giving you at least 3 months notice ahead of any end of service.